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Open Your Accounting Package

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Confirm Setting in Setup A/R Connection Portal

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Edit Individual Messages in Outbox

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A/R Connection Application
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Live web based demonstration:

We will walk you through the program, helping you to reach your customers and get paid faster. 

 

Learn the basics and insider tips to make your use of AR Connection fast and easy.  

 
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Overview
The A/R Connection system is designed to automate the process of connecting with your customers to alert them to past due bills.

 You can choose the method, the frequency as well as the "tone" of your message. 

    • Methods include e-mail, phone, fax and regular mail.
    • Choose how often you want to contact your customers and the method in which to contact them.
    • Use templates or create your own messages in the phrasing you choose.
 
Drive More Timely Payments
By contacting your customers timely and systematically, following "Best Practices" of alternating the medium of the messages, a company will collect more of their accounts receivable quicker.

Resulting in:

    • Increased working capital.
    • Reduced need for receivable financing.
    • Reduced payroll.

    Why is this so important?  The longer an account remains unpaid, the lower the probability of collection.

    Age of Receivables
    Becomes Uncollectible

    3 months delinquent

    27%

    6 months delinquent

    43%

    12 months delinquent

     75%

    Source: Commercial Collection Agency Section of the Commercial Law League of America

 
Account Setup

A/R Connection Setup

The Setup area lists the default information that is used to generate your messages.
    • Age of A/R: The age of accounts receivable will affect how you wish to reach your customers and the specific language or "tone" used in your messages, as well as how often you wish to send these messages .
    • For each of the date ranges that represents this period of time, select the "Message Type" (call, e-mail, fax or letter). 
    • Then choose or create a template.
    • Choose the frequency of the message.

Note: When your "A/R Aging Report" is uploaded from your accounting software, A/R Connection will match the message, set up by the age of the oldest receivable the customer has outstanding. 

 
Customize or Create Templates
A/R Connection Create TemplatesFlexibility is the key to the system:

The text editor includes drop down fields, to insert details into the template.
    • Craft your message templates, to encourage your customers to make payments that are due.
    • Use any of 19 tags for commonly used, universal fields, where the system will pull in relevant information on each individual customer.
    • Automatically include fields such as customer name, dollar amount due, amount of time item has been due, etc.
 
Upload Your Account Aging Report
A/R Connection UploadRun a report from your accounting software, listing your past due customers.  Then...
    • Click on the Browse button and select the A/R Aging Report that you exported and saved to your PC.
    • Upload this report file to your A/R Connection software.

(Once the file is uploaded, a message will appear, indicating whether the upload was successfully completed.)

 
Edit or Add Individual Messages

A/R Connection Setup Voice

Occasionally, you may wish to edit individual messages that differ from your templates.
    • Choose an existing customer message to edit.  (The editor type will automatically match the way the original message was created.)
    • If a voice message was created using “Text to Speech” the text to speech editor will appear
    • If you recorded by PC the RECORD on PC interface will appear and you can record an individual message.
    • If a letter is being edited, the word possessor interface will appear.

Note: Saved changes will be saved under a new file name and will only affect this individual message.

 
Pending Messages

A/R Connection Pending

The PENDING area lists the repeat voice messages and e-mails that are scheduled to go out.
    • Scheduled calls and e-mails can easily be canceled by deleting them.  To delete one or more calls or e-mails, check the box in the Select column and then click Delete.
    • You can also view the number of times that a message was previously sent to a company.  Adjust the date range, to view various time spans. 
 
Reports

A/R Connection Reports

Run a variety of reports.  Each report offers a different perspective as to what activities are taking place within the multiple features of the system.
    • Select the date range the report should cover.  (Dates can be selected either by typing in the dates or by clicking on the calendar.)
    • Next select the report type, in the right column and click on the Run Report button.
    • Once a report is produced, it can either be saved (PDF), exported (CSV), or printed.
     
    Free One Month Trial
    Free Month TrialTry out A/R Connection, on us! 
      • Sign up for our monthly service.
      • Use the service to contact your customers, and get paid on your accounts receivable.
      • Continue the service or cancel.  Your choice, no questions asked.
      • Your credit card will only be charged if you continue the service beyond the first month.
    Sign up today!
     
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