The A/R Connection system is designed to automate the process of connecting with your customers to alert them to past due bills.

 You can choose the method, the frequency as well as the "tone" of your message. 

• Methods include e-mail, phone, fax and regular mail.
  
• Choose how often you want to contact your customers and the method in which to contact them.
  
• Use templates or create your own messages in the phrasing you choose.
  

By contacting your customers timely and systematically, following "Best Practices" of alternating the medium of the messages, a company will collect more of their accounts receivable quicker.

Resulting in:

• Increased working capital.
  
• Reduced need for receivable financing.
  
• Reduced payroll.

Why is this so important?  The longer an account remains unpaid, the lower the probability of collection.

Age of Receivables	Becomes Uncollectible
3 months delinquent	27%
6 months delinquent	43%
12 months delinquent	75%
Source: Commercial Collection Agency Section of the Commercial Law League of America

The Setup area lists the default information that is used to generate your messages.

• Age of A/R: The age of accounts receivable will affect how you wish to reach your customers and the specific language or "tone" used in your messages, as well as how often you wish to send these messages .
• For each of the date ranges that represents this period of time, select the "Message Type" (call, e-mail, fax or letter). 
• Then choose or create a template.
• Choose the frequency of the message.
  

Note: When your "A/R Aging Report" is uploaded from your accounting software, A/R Connection will match the message, set up by the age of the oldest receivable the customer has outstanding. 

Flexibility is the key to the system:

• Craft your message templates, to encourage your customers to make payments that are due.
• Use any of 19 tags for commonly used, universal fields, where the system will pull in relevant information on each individual customer.
• Automatically include fields such as customer name, dollar amount due, amount of time item has been due, etc.